Reviews and Testimonials
Our Customers Say It Best!
From the beginning with the Smooth talker Will Brown and Phil Englander, we came out with our 2021 Nissan Versa, smooth ride, great all the way around car. Small, but spacious and comfortable to ride and drive. The service here has been phenomenal. The Service Department as well are very speedy and excellent customer service with my oil change. Awesome Super hero collection on the inside as well! Glad we bought and sold our car with Hart.
I don't even know where to begin. Hart Nissan is amazing. Service staff is very nice and professional. Due to their fabulous organizational skills, everything runs exceptionally smoothly. If you are looking for someplace to have your car or truck serviced, please give them a try. You will be pleased.
Savannah and the service team were phenomenal! Savannah was so attentive, informative, and provided all-around exceptional customer service. My issue was diagnosed (bad battery) and addressed (new battery install and system test) quickly and efficiently. I was blown away by how kind everyone was and how fast I was in and out even without an appointment. I give the experience a 10/10!
Service is amazing! Had an emergency with my car and Jonathan was able to take me in early, have my car inspected and worked to get the car back on the road as soon as parts come in. Other service departments wanted to have me wait 2 to 3 weeks causing major damage to my car and causing a safety issue. This is definitely where I will be bringing my vehicle from now on, and I will look forward to many years of working together with them.
Sales representative did an excellent job and followed up on everything he said he would do. I appreciate a sales person who is true to their word and calls when they say they will call or will be there when they say they will be there. He found us the vehicle we were looking for and picked it up from another dealership as he promised. The entire experience was a very smooth transaction.
Very professional. I appreciated the level of communication and overall friendliness of the staff
simple oil change
Hart Nissan really worked with me to get the best car within my budget. William Wood was very nice, outgoing and patient during the whole process. Very good salesman!
William Jackson done a awesome job helping me purchase my 2022 Nissan Pathfinder, sometimes going that extra step to help a customer is exactly what you need to do in which that is what he did!! Thanks again Mr. Jackson
Good service center.
The repair was a 'new truck' warranty issue. The drivers door handle was sticking - and Hart Nissan ordered the part and installed it all within a week of getting the service appointment set - great service and the new part solved my issue!
right on time / very professional / got the job very quickly/ very impressed with the service I will come back when needed. Thanks
Doug Compton was great, good customer service, very friendly and knowledgeable.
Ron was great
Quick & friendly service
Didn't get any service performed here but the service staff was very pleasant.
Took care of me quickly and answered all my questions.
The inspection was completed in a timely manner and although we had the hood latch repaired a few years ago, there was a recall on it and it was replaced again. We are very pleased with the attention that was given to our car, which is now about 9 years old. No, we do not want to trade it in. :o)
Had a wonderful experience at Hart Nissan for my car service. Not only was it easy to schedule an appointment online, but also they went above and beyond for what I had asked! I went for a routine oil change/tire rotation but they noticed that my inspection was overdue and that my car still had a recalled part. I completely forgot to ask for this when I dropped my car off, so I really appreciated how they went ahead to conduct the inspection and changed the part for me. My car was ready within the estimated time that they provided and notified me via a call. They also have a waiting area if you'd like to wait for the service to be done. I interacted with Jonathan who took great care of my car! He was nice and answered ALL of my questions, including giving a quote on something I had previously casually asked for. Before my appointment, I got a call from their staff to confirm. She too was really helpful and answered my questions. Also love how they have weekend hours on both days which makes it so much more convenient for busy people like me. I would definitely recommend :)
The car salesmen and women at Hart Nissan Mechanicsville are amazing! They treat you like family and make sure your needs are met accordingly. The service center associates make sure your car repairs are fixed in a timely manner. I highly recommend the family at Hart Nissan to friends, family and coworkers.
I worked with Phil Englander and had a phenomenal experience! I highly recommend him for all your fleet purchases! Hart Nissan has taken very good care of us.
I went to have my oil, air filter, engine filter changed and my tires rotated. I am driving to ATL next week, so I asked them to check to make sure that my car was travel worthy. They checked everything and I left feeling very confident that I was ready for the road. Hart Nissan is ALWAYS an amazing experience. I continue to come to them for all of my services because they have been second to none.
Called and talked with hunter on Wednesday about possible cars they had at their sister location and had a car brought down and bought the next day, made my first car purchase as painless and straight forward as possible.
Service was very good.
My salesperson William Jackson was very helpful and great customer service. The manager Phil Englander was great as well, worked with me to get out of the Nissan Kicks from the previous Nissan Dealer, West Broad Street, who was not very good at all at anything.
Exceptional customer service from Doug! He's extremely honest and so nice!! The dealership was so helpful and Joe and Doug are top notch in my book!! I appreciate the help and love the new 2022 Murano!
I am so blessed to have Hart right around the corner from me! Thanks Ron for all you do! I’m always able to bring my car in the same day! You guys always save me time and money with my busy schedule! I’m treated like family always!
The dot com side of parts messed up an order of mine. After coming here and seeing Mr. Englander's activity in the review responses, I decided to reach out and see what he could do before leaving a review. Not only did he get my initial order issue resolved, but I have continued to order from these guys and they have been spot on every single time. I had been intending to shop elsewhere, but now these guys are my go to, despite the hour+ drive. Thanks Phil. You and your team rock.
Drove up through the service door and within seconds Brandon was there to assist me. He was knowledgeable and respectful. Great customer service was shown the moment I arrived!
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